Privacy Policy
At PowerSecurity Co, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and disclose information you provide to us. Whether you’re reaching out to request services, learn about our offerings, or schedule a consultation, we want you to know your personal information is treated with respect and confidentiality.
1. Who We Are
PowerSecurity Co is a local security company owned and operated by Carlo Dean. Our company specializes in providing reliable, trained, and professional security personnel for both personal and commercial needs. We offer services such as access control, patrols, alarm response, fire watch, emergency response, crowd management, and more. Our team is available 24/7 to ensure our clients’ properties and people remain protected at all times.
2. Information We Collect
We collect personal information that you voluntarily provide to us when:
- You contact us by phone or email
- You request a quote or consultation
- You engage our security services
- You visit or interact with our website or social platforms
The types of information we may collect include:
- Full name
- Email address
- Phone number
- Business name or property details
- Service request details
- Any additional information you voluntarily share during your inquiry or service engagement
We do not collect sensitive personal data (such as banking or government ID numbers) unless necessary for contractual or legal purposes and only with your consent.
3. How We Use Your Information
The information you provide is used for the following purposes:
- To provide you with our professional security services
- To communicate with you regarding service availability, schedules, or updates
- To send estimates, proposals, or invoices (as applicable)
- To respond to your inquiries and provide support
- To improve our service offerings and customer experience
We do not use your information for unsolicited marketing or promotional purposes. All communications will be relevant to your request or ongoing service.
4. How We Protect Your Information
PowerSecurity Co maintains strong physical, technical, and procedural safeguards to protect your personal information against unauthorized access, loss, misuse, or alteration. These include:
- Restricted access to client files and communication records
- Confidentiality training for all staff and security personnel
- Secure email and data storage systems
5. Information Sharing and Disclosure
We do not sell, rent, or share your personal data with external parties for advertising or commercial gain.
However, your information may be shared with:
- Internal team members involved in coordinating your security service
- Law enforcement, emergency responders, or legal authorities if required for safety, legal compliance, or incident reporting
- Service providers or contractors who help us fulfill operational responsibilities (e.g., scheduling software or invoicing platforms), always under strict confidentiality agreements
6. Data Retention
We retain personal information only for as long as it is necessary to fulfill the purposes outlined in this policy, or as required by law. When no longer needed, your data will be securely deleted or archived.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections or updates to your information
- Request that your data be deleted (subject to legal or operational obligations)
To exercise these rights, please contact us at the details below.
8. Cookies and Website Analytics
We may use cookies and similar technologies to enhance user experience and analyze website performance. Cookies collect non-personal technical data like browser type, operating system, and page interactions. You will always have the option to opt out or disable cookies through your browser settings.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal requirements, operational updates, or service changes. The updated version will always be posted on our website or made available upon request.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please reach out to:
Carlo Dean
Owner, PowerSecurity Co
📞 Phone: 1-805-261-6421
📧 Email: powersecurityca@gmail.com
Thank you for trusting PowerSecurity Co. We are honored to protect not only your property but also your privacy.
